Terms and Conditions
These Terms and Conditions ("Terms") form a legally binding agreement between Expert Dental Care business operating under the laws of the US ("Company"), and the individual or entity purchasing or using the Company's services ("Client").
These Terms apply to all services, work products, subscriptions, and engagements provided by Company to Client, whether outlined in a proposal, quotation, invoice, order, or similar document (collectively, the "Services"). These Terms replace any prior discussions or agreements unless expressly agreed otherwise in writing.
1. General Information
We provide professional dental services, and the content on our website is intended for informational purposes only. It should not be used as a substitute for professional dental advice or treatment.
2. Engagement Overview
Client engages Company to deliver professional services, which may include digital, creative, technical, marketing, consulting, or related offerings. Company agrees to perform such Services in accordance with these Terms and the applicable service documentation.
3. Description of Services
The exact nature, deliverables, timelines, and limitations of the Services will be defined in a written scope of work, proposal, invoice, or order ("Service Scope"). The Service Scope is incorporated into these Terms by reference.
Any work not clearly included in the Service Scope is excluded and may require additional approval and fees. The Service Scope shall be considered the sole reference for determining Company's obligations.
4. Fees and Payment Terms
All pricing, payment schedules, and billing terms are outlined in the applicable invoice or proposal. Client agrees to remit all fees according to those terms.
Unless stated otherwise, invoices are payable immediately upon issuance. Ongoing or subscription-based charges may be processed automatically using Client's approved payment method. Company reserves the right to pause or withhold Services for late or missed payments.
Additional services, changes, or requests outside the agreed Service Scope may be billed separately at Company's prevailing rates.
5. Revisions and Modifications
Revisions are limited to those specifically listed in the Service Scope. If no limit is stated, Client may request up to two (2) reasonable revision rounds per deliverable.
Requests that substantially alter approved work, introduce new requirements, or exceed reasonable revision expectations may be treated as new work and billed accordingly.
6. Ongoing and Support Services
Company may offer continuing or supplemental services after completion of the initial engagement, including but not limited to maintenance, hosting, optimization, monitoring, or support ("Ongoing Services").
Where recurring services are identified, Client authorizes Company to begin recurring billing once those services are activated. All Ongoing Services are billed separately unless explicitly included in writing.
7. Ownership and Access Rights
Upon receipt of full payment, Client will own the final, custom deliverables created specifically for them. Company retains ownership of all internal tools, frameworks, systems, templates, workflows, and pre-existing materials ("Company Assets").
Client may receive access necessary to use the deliverables but does not gain ownership or administrative control over Company-owned platforms or infrastructure.
Transfer or migration requests may be accommodated at Company's discretion and may involve additional fees.
8. Client Obligations
Client agrees to provide timely materials, approvals, and feedback required to complete the Services. Delays caused by Client may impact delivery timelines.
If Client fails to provide feedback within five (5) business days of delivery, the work may be considered approved. Client remains responsible for all payments under these Terms.
9. Intellectual Property Assurance
Client confirms that all content, data, or materials supplied to Company are owned by Client or properly licensed. Client agrees to defend and indemnify Company against claims arising from Client-provided materials.
Rights to completed deliverables transfer only after full payment has been received.
10. Limitation of Liability
To the fullest extent permitted by law, Company shall not be liable for indirect, incidental, special, or consequential damages, including lost revenue, profits, data, or business opportunities arising from the Services.
11. Termination
Either Party may cancel ongoing or subscription-based services by providing at least thirty (30) days' written notice before the next billing cycle. All outstanding balances must be paid in full.
Company may terminate Services immediately in cases of nonpayment, contractual breach, or inappropriate conduct.
12. Refund Policy
All payments made to Company are final and non-refundable unless expressly stated otherwise in writing.
13. Force Majeure
Company shall not be held responsible for delays or failures resulting from circumstances beyond its reasonable control, including but not limited to natural disasters, system outages, illness, labor disputes, or third-party service disruptions.
14. Promotional Use
Company may showcase completed work in its portfolio, marketing materials, or online channels unless Client explicitly objects in writing.
15. Confidential Information
Both Parties agree to protect confidential or proprietary information shared during the course of the engagement and to use such information solely for purposes related to the Services.
16. Suspension for Late Payment
If payment remains unpaid for fourteen (14) days after the due date, Company may suspend access to Services, systems, or deliverables until payment is resolved. Additional reactivation fees may apply.
17. Appointments and Cancellations
By scheduling an appointment with us, you agree to provide accurate information and to adhere to our policies for scheduling, rescheduling, and cancellations.
- Appointment Scheduling: You may schedule appointments through our website or by calling us. Once scheduled, you will receive a confirmation via email or SMS, as applicable.
- Cancellations: If you need to cancel or reschedule your appointment, please notify us at least 24 hours in advance by calling or emailing us using the information on our website.
- No-Show Policy: Failure to notify us of a cancellation or reschedule in a timely manner may result in a no-show fee.
18. SMS Messaging and Communication
By providing your phone number and consenting to receive messages, you agree to the following:
- Purpose of Messaging: We may send SMS notifications related to your appointments, reminders, or promotional messages. No mobile information will be used for any marketing purposes beyond what you have opted into.
- Frequency of Messages: Message frequency varies based on the type of communications you opt in for (e.g., appointment reminders, promotional offers).
- Fees: Message and data rates may apply as determined by your mobile carrier. Please check with your provider for more information.
- Opt-Out: You may opt out of receiving SMS messages at any time by replying "STOP." You will receive a confirmation that your request has been processed. No further SMS messages will be sent unless you opt in again. After opting out, you will receive a confirmation message and no additional messages will be sent unless you re-enroll.
19. Consent to Receive Communications
By submitting your contact information through our website or forms, you consent to receive communications regarding your appointments, treatment plans, and occasional promotions.
- Opt-In Consent: Consent to receive SMS communications is separate from consent for email marketing or other types of communication. You must opt in specifically for SMS messaging to receive those communications. If you wish to opt into or out of any of our communication channels, please update your preferences or contact us directly.
20. Liability Limitation
We strive to provide accurate, timely information and services. However, we are not responsible for any inaccuracies or delays in the transmission of information, including but not limited to SMS notifications, appointment reminders, or other forms of communication.
- No Liability for Messaging Services: We are not liable for any delays or issues in message delivery due to factors outside of our control, including mobile carrier delays or technical issues.
21. Intellectual Property
All content on this website, including text, images, and logos, is our intellectual property and may not be used, copied, or reproduced without written permission.
22. Amendments
We reserve the right to modify or update these terms at any time. All changes will be effective immediately upon posting. Please check this page regularly for any updates.
23. Help Instructions
If you are experiencing issues with the messaging program, reply HELP for assistance or contact us at +12143576100 .
24. Carrier Disclaimer
Carriers are not liable for delayed or undelivered messages.
25. Privacy Reference
If you have any questions regarding privacy, please review our Privacy Policy. If you have any questions or would like us to review your setup before submission, feel free to reach out.
26. Age Restriction (18+)
This service is intended only for individuals who are 18 years of age or older. By opting in to receive messages, you confirm that you meet this age requirement. We do not knowingly collect or send messages to individuals under 18. If you are under 18, please do not subscribe or provide your contact information. Parental consent is not accepted for this service.
27. Contact Us
If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us at +12143576100